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Communication Problems in the Business World - School Essays

Communication Problems in the Business World

Communication skills are a necessity and in today’s society, they are something that more and more people are becoming less familiar with. The internet and the increasing number of cell phones have caused people to lose contact with face-to-face human interaction. This creates a greater opportunity for communication barriers. There are many communication barriers and breakdowns that arise in the business world, but by applying a few simple techniques these obstacles will be able to be overcome.
Many problems can arise due to a lack of good communication skills. The first is simply poor customer service. This applies to almost all aspects of business as it is impossible to give the ...

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things you can do to resolve these issues.
The first thing you can do is simply respond to all inquiries in a timely fashion. You should respond whether you have the information available or simply to inform the client that you will be responding as soon as possible with relevant information. You should also listen carefully to your client’s needs and concerns. In doing so, you will understand exactly what it is your client is asking for and you will be able to meet their needs. A third key to great communication skills is speaking clearly and enthusiastically. By doing this, you convey the message that you are very knowledgeable of the information at hand. By speaking enthusiastically and in a friendly demeanor you create a bond with your client which allows them to place their trust in you more easily. Finally, you need you convey your ideas clearly. If you cannot convey ideas clearly, you may appear ignorant and this can be very costly to both you and your ...

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PAPER DETAILS

Added: 3/4/2011 02:24:08 PM
Submitted By: pens2626
Category: Business
Type: Premium Paper
Words: 623
Pages: 3

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