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Disney - College Paper

Disney


I. What Walt World Represents
II. What I Did and How I Learned
A. Traditions and Discovery Day
B. Working as a Custodial Hostess
C. Working as a Cast Member
D. Working as a College Program Student
E. Comparing Walt Disney World
To Other Theme Parks
1. Busch Gardens
2. Sea World
3. Universal Studios
4. Walt Disney World Corporation

III. How This Internship Related to Illinois State University
A. Marketing Management
B. International Marketing

IV. Which Classes Would Have Enriched My Experience
A. Foreign Language Classes

V. Now It’s Time To Say Good-bye . . .

VI. Appendix
A. Brand Essence
B. Custodial Host / Hostess ...

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Walt Disney World is a very successful entertainment industry, but the corporation offers
much more than simple entertainment in order to entice guests to make the trek from all over the
world to visit the Disney Theme Parks. The Walt Disney World Corporation has a detailed brand
essence, located in Appendix A, which lays out the company’s plan to provide the very best in
guest service and entertainment.
I worked as a Custodial Hostess in EPCOT, a theme-park based on the discoveries of
mankind. This was the most internationally minded theme park, and I was exposed to
innumerable different cultures and languages - - it was a priceless experience.

WHAT I DID AND HOW I LEARNED

Traditions and Discovery Day
One of the most important ways to provide excellence in guest service and entertainment
is to make sure all cast members are working towards the same goal after receiving the same
preliminary training. In order to facilitate this behavior, newly-hired cast ...

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Day, training efforts were focused on the area in which the cast
members would be working. Much like Traditions, the background of the area was given, and the
cast members were given all conceivable information about their park, from founding date to the
food selection in each restaurant in the park. Since I was assigned to EPCOT, I spent a good deal
of time with my group learning about the different countries in EPCOT’S World Showcase.
Working as a Custodial Hostess
First of all, targeting the activities surrounding my job title, I had several duties to perform
as a Custodial Hostess. I received several days of training with an experienced Custodial Host
before I ...

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Disney. (2006, November 11). Retrieved December 23, 2024, from http://www.essayworld.com/essays/Disney/55380
"Disney." Essayworld.com. Essayworld.com, 11 Nov. 2006. Web. 23 Dec. 2024. <http://www.essayworld.com/essays/Disney/55380>
"Disney." Essayworld.com. November 11, 2006. Accessed December 23, 2024. http://www.essayworld.com/essays/Disney/55380.
"Disney." Essayworld.com. November 11, 2006. Accessed December 23, 2024. http://www.essayworld.com/essays/Disney/55380.
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PAPER DETAILS
Added: 11/11/2006 07:44:22 AM
Category: Miscellaneous
Type: Premium Paper
Words: 3714
Pages: 14

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