The Importance Of Communication And Teamwork Among The Flight And Cabin Crew

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LOFT Training 10
Organizing Resources and Priorities 11
CONCLUSION 11
Summary of Findings 11
Interpretation of Findings 11
REFERENCES 13



ABSTRACT

The majority of aircraft accidents are caused by human error, and an accident or
incident is linked together by a chain of errors. Most of these accidents could
have been avoided by the crew if they would have been communicating to each
other better. Some common errors that occur among the crew are poor task
delegation, assertiveness, and distractions. Crew training in communication and
teamwork will increase the crews' performance level. Programs like Crew Resource
Management (CRM) have been developed to try to help the crews work together and
reduce the human factor in accidents. ...

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to each other every day. From a kids talking to their
parents about their report card, to doctors working in an operating room. In
order for us to understand one another we must be clear in what we say. For
instance, if a doctor tells a nurse to pull a certain plug on a machine, he'd
better be clear on what he says or the nurse might end up harming a patient.
Likewise, the cabin and flight crew must work together.

In a typical cockpit the flight crew is very busy, and they need to be
well organized to handle the many tasks they perform. They need to communicate
properly and clearly for safe operations, if they don't their actions could
result in a tragedy.

Main Cause of Aircraft ...

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