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Managing Overtime - Paper

Managing Overtime


Worked in Area Offices
Of the United States Postal Service
In the following report, I will be give illustrations and possible solutions for an overburdening problem that exists in the U.S. Postal service Operations throughout the country. Overtime is an age-old problem that has gone long overdue without someone or a group paying serious attention to correcting this problem.
Introduction
The United States Postal Service is a large organization with many facets of operations; I will be concentrating on what we call the Field Operation or Area Office. This is where the public comes into personal contact with the Postal Service either by way of the individual letter carrier (mailman) or the ...

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some employees that believe if they work, as much overtime as possible, maybe they can become rich. Unfortunately, this poses a daily obstacle to overcome for most managers in the U.S. Postal Service.
The U.S. Postal Service is a production driven outfit therefore; everything is based on production verses cost ratio. The average workday for a postal employee is eight hours. It does not take a genius to figure out that the longer it takes to do the job, the more money is made. So, the employee that desires more money would be motivated to take longer to complete his or her assigned task(s).

Historically, the Postal Service has been plagued with managers that were not diligent in doing their jobs with regard to overtime management. Because of this clusters of employees became accustomed to a Carte Blanche style of working. Employees were in effect managing the overtime and work production. During my career as a letter carrier, I completed my assigned tasks within my ...

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use of overtime that did not involve my employees. With implementation of the new systems, my office has reduced its overtime to 14 percent.

Objectives to Controlling Overtime

Being Properly Staffed
„h Meet complement
„h Managing the Overtime Desired List

Employee Productivity
„h Requesting all employees to meet standards
„h Holding employees accountable

Mail Flow
„h Scheduled dispatches


Scope
While controlling overtime may seem as easy as just making an announcement ˇ§that no one is allowed to work overtimeˇ¨; this is very far from true in the U.S. Postal Service area offices. There are many variables that come into play, the first of which is staffing. In order ...

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PAPER DETAILS
Added: 10/26/2006 11:47:15 AM
Category: Miscellaneous
Type: Premium Paper
Words: 2012
Pages: 8

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