Organisational Structural Analysis Case Study: Sri Lankan Airlines

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winning carrier having a reputation as a global leader in service, safety, reliability, and punctuality. Launched in 1979 as Air Lanka and later rebranded in 1999 as SriLankan after a strategic partnership with the Emirates Group.

In order to capitalise on the country’s ongoing boom in tourism and economic development, SriLankan Airlines is currently expanding and diversifying its wide range of products and services.

The airline's hub is located at Bandaranaike International Airport (BIA) in Colombo, from which it operates to its global route network of 51 destinations in 32 countries in Europe, the Middle East, South Asia, Southeast Asia, the Far East, North America and Australia.

SriLankan airlines group has a number of subsidiaries that support the airlines operation: SriLankan Cargo, SriLankan Catering, SriLankan Holidays, SriLankan Engineering, SriLankan Training and SriLankan Ground Services.

SriLankan Cargo supports the country’s import and export market by ...

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Organizational structure determines the manner and extent to which roles, power, and responsibilities are delegated, controlled, and coordinated, and how information flows between levels of management[1].

There are different types of organisational structures which organisations can model themselves on; each type has its own costs and benefits.

A functional structure is a type of departmentalisation where positions are grouped into specialised areas. Positions are combined on the basis of similarity or expertise, skill and work activity[8]. Advantages of this structure include in-depth development of expertise, efficient use of resources, possible economies of scale, and a clearer ...

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