Employee Assistance Programs

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treatment programs, accidents, crime and law enforcement.
Although it is most costly at the top alcoholism/drug abuse affects
employees at every level of an organization. One company found that in the
pervious five years each worker with an alcohol/drug related problem missed 113
days of work and filed $23,000 more in medical claims than the average employee.
However, recovered alcohol/drug abusers will frequently credit their EAP for
literally saving their lives. By reclaiming highly experienced employees the
company also can recover some of their losses.
One of the most painful aspects of a human resource professional's job
is downsizing and it probably won't be going away soon. Layoffs affected 1.1
million workers in 1995 and are not expected to improve. EAP's are a resource
that can often help managers smooth the transition for outgoing employees and
for those who remain. When a company severs its ties with an employee, the
emotional reaction can be intense. ...

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practical to spend an
enormous amount of time on this topic, it is important that an organized effort
be made to inform all employees of what the EAP is, How it works and for whom it
is intended. Obviously, having a program is wasteful if employees fail to use
it. Orientation should be done in a series of informal discussions like the
half hour before the end of the work day. Combining orientation with written
hand outs, posters and pay envelope enclosures may be most effective method.
Third, the EAP should help the troubled employee in getting help. This
requires the people involved in the EAP to be extremely knowledgeable of the
resources available in the community. EAP's come in ...

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