Information Management

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a position to manufacture and sell its own PC’s. By moving into its own premises, the firm was now able to make substantial profit margins by building and pre-configuring a small range of machines. Lanway began to trade with other firms in 1994, at which point they were forced to expand both their existing premises and staff. They also began to diversify, moving into new areas such as networking technologies, the internet and more specialised hardware and software.

Lanway currently has a turnover of approximately 5 million and over 40 staff, both of which are expected to continue in growth. They manufacture around 200 PC’s per week, each different in model, make and specification. The company classes itself in the batch manufacturing bracket.

At present, the firm can be split into 5 departments. Sales, Accounts, Networking, Repairs and finally Production or Workshop. The firm is completely networked using a mixture of Microsoft™ and Novell™ technologies. Individual internet ...

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know they exist

Formal documentation was then designed, in order to maintain a consistent theme by all involved. This too added to usefulness of the findings. Finally an assessment of the overall findings was carried out, to ensure that all anomalies and incoherent data could be accounted for. Only then, based upon the findings were recommendations produced.



After analysis of Lanways current operating environment and business activities, the following information sources were identified:
Emails
The Internet
Stock and Accounts database – maintained by the same system
Customer database
Written brochures / Price Lists
Employee home folders

Emails

Data stored ...

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