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Instore Help? - Online Essay

Instore Help?


Over the years I have worked in almost every aspect of the retail pet industry, as a sales clerk, then manager and eventually owner. My experience in this setting has taught me that a trained educated employee is an invaluable asset, to the management as well its customers. Too often employers try to save time and money by eliminating the training process. The time, money and energy expended in such an endeavor is a pittance compared to the income lost to disgruntled customers. Surveys prove that an unsatisfied customer will share that experience with at least five people. There are five less potential customers. If each five tells five more and so on, your store stands the chance of ...

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it leads to a near total ‘green out’ of the aquarium obscuring even the fish. Although I had an idea as to how I might deal with this problem I decided to ask at the local fish store to see if some breakthrough product or method has been developed since my stint in the business. This yielded absolutely nothing.
I was able to find no one who, a) knew what exactly I was dealing with, b) could provide a viable solution or c) was honest about the first two. No one asked how much light the tank receives, what type of filtration system is installed or whether the tank is maintained properly. Although they had tried to placate me by selling what I knew to be useless products. I left the store frustrated and discouraged. One can only imagine the grief earned after wasting countless hours and dollars trying to eradicate this problem had I followed the advice given to me. It did nothing to inspire me to return. Let alone spend any money there. Had I left with a logical and workable ...

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Instore Help?. (2004, September 5). Retrieved December 23, 2024, from http://www.essayworld.com/essays/Instore-Help/13893
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PAPER DETAILS
Added: 9/5/2004 05:00:22 PM
Category: Social Issues
Type: Premium Paper
Words: 897
Pages: 4

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