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The Arrival Of Email - Online Term Paper

The Arrival Of Email


Email is becoming an important mode of communication in our work
and personal lives. It is a fast and convenient way to communicate inside
and outside organizations. Memos that at the past had to either be typed or
handwritten and then routed through a slow and complex distribution system,
now can be dashed off on a computer and zapped to their recipient(s) at
high speed. However, easy and quick as it is, messages written in haste and
distributed without thinking through the ramifications of the message "can
come back to haunt you-in court." Just ask Bill Gates. ("When the Devil is
in the E-Mails," BusinessWeek, June 8, 1998, pp. 72-74)
In the past it was handwritten memos, file ...

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and his top lieutenants now figure
prominently as digital "smoking guns" . . . Trustbusters say electronic
messages, perhaps more than any paper document, could help them prove that
Microsoft sought to crush competitors and monopolize access to the
Internet." However, Microsoft is not alone. Morgan Stanley Dean Witter & Co.
recently agreed to settle a discrimination lawsuit initiated by employees.
"The smoking gun: an E-mailed joke, playing on stereotype s about African-
American speech patterns, that a colleague had zapped around the office."
("When the Devil is in the E-Mails," BusinessWeek, June 8, 1998, pp. 72-74)

The critical problem facing companies: How do you manage E-mail?
What E-mail content should be kept? How long should it be kept? How do
companies control what employees do with E-mail? As with any problem that
develops as a result of new technology or new organizational processes, the
fix must be multi-faceted. Companies with creative cultures fear ...

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PAPER DETAILS
Added: 12/20/2006 01:36:14 AM
Category: Computers
Type: Premium Paper
Words: 439
Pages: 2

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