McDonaldization: Health In A Fastfood Society

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and a huge sign tells you a number before you are even able to
speak to anyone. After waiting a while your number is called, you must give
your health card number to the receptionist before continuing. You are then
given a file number, which is your only identity for the time you spend within
the hospital environment. After seeing the doctor you may come out with a few
prescriptions which furthers your nameless ordeal. When you drop nameless
ordeal. When you drop into a pharmacy to have a prescription filled the first
thing they ask is if you know your prescription number. If you cannot remember
it, your actual name is a secondary possibility as a means of identification.
Before paying you may have to show your Blue Cross card number or other
insurance cards as well, in all it is a very dehumanizing, impersonal process.
Efficiency is another characteristic that is prominent in the hospital
situation. To make sure things more smoothly you must call ahead and make ...

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like a robot the nurse will measure vital signs and note her
findings with as little conversation as possible. After the nurse leaves you
must wait until the doctor comes in with the nurse's recordings in her hand.
The doctor then asks a variation of that same old question, "What seems to be
the problem today?"
You then proceed to list off all of your symptoms and wait for a
diagnosis. The doctor either gives you a prescription or advice to stay in bed
and drink lots of fluids. If it is necessary she may request further testing
such as blood work or x-rays as she sees fit.
If you need further treatment you basically go through the same routine
on another day with different people. ...

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