Xyz Quick Lube Co.

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change specifications.
This system should contain redundant features as it is business critical, providing dual, mirrored disk drives, as well as an efficient backup device. This would reduce down time due to drive failure. The need for this amount of safety lies in the necessity of maintaining fast, uninterrupted service.
There would need to be two printers. One, a dot matrix for printing customer receipts, as well as a hard copy for business purposes. The second printer would be for the service personnel. This would print out the work orders with specific information, such as the make and model of the vehicle as well as the filter numbers and quantity of oil needed. This printer would be located in the service area.
This system should be capable of printing and displaying timely accounting reports including sales figures and current inventory quantities. These should be available on screen (a color VGA monitor would be required), as well as in printed form.

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essentially all the accounting information necessary to successfully run the business. This is in conjunction to the real-time product specification query function and work orders.

The time that is saved by the vehicle specification query, which previously had to be done through hard copy cross-reference, looking up make, model, engine, options, etc., now can be used to assure that you have a timely customer turnaround time, as this is all done automatically through this menu driven system. The customer history database can be queried to provide essential data for mass mailings and coupons. These are all time saving functions that work to improve customer satisfaction, while ...

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