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Xyz Quick Lube Co. - Example Essays

Xyz Quick Lube Co.


The purpose of this exercise is to design a single user system, to solve the needs of a startup business. The business I chose is a service oriented, automotive oil change company. This system will need to satisfy the business needs of a small company, including database queries, inventory management, customer tracking, form generating, accounting, and many other functions. This must be accomplished in an easy to use, simple, single user format.
This system should be a point of sale system utilizing separate databases. One for customer tracking used to notify previous customers via postcard printouts. In addition, these should be sent after a three-month period from their last ...

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change specifications.
This system should contain redundant features as it is business critical, providing dual, mirrored disk drives, as well as an efficient backup device. This would reduce down time due to drive failure. The need for this amount of safety lies in the necessity of maintaining fast, uninterrupted service.
There would need to be two printers. One, a dot matrix for printing customer receipts, as well as a hard copy for business purposes. The second printer would be for the service personnel. This would print out the work orders with specific information, such as the make and model of the vehicle as well as the filter numbers and quantity of oil needed. This printer would be located in the service area.
This system should be capable of printing and displaying timely accounting reports including sales figures and current inventory quantities. These should be available on screen (a color VGA monitor would be required), as well as in printed form.

...

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essentially all the accounting information necessary to successfully run the business. This is in conjunction to the real-time product specification query function and work orders.

The time that is saved by the vehicle specification query, which previously had to be done through hard copy cross-reference, looking up make, model, engine, options, etc., now can be used to assure that you have a timely customer turnaround time, as this is all done automatically through this menu driven system. The customer history database can be queried to provide essential data for mass mailings and coupons. These are all time saving functions that work to improve customer satisfaction, while ...

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PAPER DETAILS
Added: 9/2/2007 06:16:06 AM
Category: Miscellaneous
Type: Premium Paper
Words: 1486
Pages: 6

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