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Customer Service Essays and Term Papers
Cisco Systems- World's Leading Network Hardware Products
, Inc. is the worldwide leader in networking for the Internet. Cisco operates in one industry segment and creates hardware and software solutions that link computer networks so that people have easy access to information without regard to differences in ...
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Customers For Life By Carl SewCarl Sewell’s book “Customers for Life” is devoted to teaching the businessperson of today ways in which they can turn one-time buyers into customers for life. He states that every customer has the ability to be worth 332,000 dollars to your business if you can keep them for life. Mr. Sewell is ...
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E-commerceAs use of the Internet has grown by leaps and bounds, it is clear that electronic commerce will proliferate rapidly in the years ahead. The number of Internet domains in the United States is more than 1.3 million. Most major companies now have Web sites, if only to market themselves, and many ...
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Books OnlineOne might say that the business world is moving at a fast pace, a pace that is almost impossible to keep up with. This could be the result of the almighty Internet and the world of technology. In today’s society, technology has revolutionized how we as consumers make decisions and procedures ...
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Dell Computer CorporationThe marketing concept that has proven to be the most successful for the also happens to be their business. The differentiated marketing: different buyers, different strategies. The bold-concept – direct customer contact – has made Dell one of the most successful companies of the 1990s.
Through ...
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Pizza Hutbegan operation as a single pizza shop run by two brothers, Dan and Frank Carney, in Wichita, Kansas on June 15, 1958. The chain grew to 43 restaurants in 1963 and 296 in 1968. went public in 1969 and was acquired by PepsiCo, Inc. in 1977. By 1981 had become the largest pizza restaurant ...
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Virtual BankingTABLE OF CONTENTS
01.00............ EXECUTIVE SUMMARY
02.00............ TRENDS IN RETAIL BANKING
03.00............ ABOUT THE INTERNET
04.00............ VIRTUAL BANKING AND APPLICATIONS
04.01............ SMART CARDS
05.00............ EXAMPLES ...
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HospitalityQ1.
The concept of experiential economy is becoming popular in defining hospitality. Erdley and Kesterson-Townes suggest that "hospitality and leisure providers will move from a focus on facilities and services to a meaningful event that guests will personally encounter" (2002, p.11). ...
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Total Quality ManagementTQM stands for , which is “a cooperative
form of doing business that relies on the talents and capabilities of both
labor and management to continually improve quality and productivity using
teams”. (Joseph R. Jablonski Implementing TQM) The origin of TQM was
derived during the 1980's by Dr. W. ...
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Essential Marketing Features AThe Oxford English Dictionary defines Marketing as the action or business of brining or sending to market. According to Kotler (1994) marketing is a process which 'consists of analysis market opportunities, researching and selecting target markets, developing marketing strategies, planning ...
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Bloomingdales International Customer Service
"AT BLOOMINGDALE'S, WE'RE ALWAYS AT YOUR SERVICE"
Bloomingdale’s is successful because they have positioned themselves in the retailing market, by offering unique merchandise from around the world, targeting a affluent, educated group of patrons aged between 35-55 years, and ...
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The Investment Industryis composed of a wide variety of firms. The
main players include independent full line brokerage firms, investment bank
subsidiaries of chartered banks, and discount brokers. Independent full line
brokerage firms offer a wide range of services, including underwriting, trading
of stocks, advice ...
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Volkswagen1904 - 1936: The Dream of the Volkswagen
Talk about a "Volkswagen" began in Germany in 1904. Engineers were already of the opinion that the future of the automobile industry lay in the mass production of inexpensive small cars. Pioneering developments in America, where a mass market for ...
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Speech Recognition Technologyis a computer's ability to understand human language, formulate speech into text, and even develop responses to questions. Speech recognition first appeared during the 1970's, when early applications for its use first became known. Since then, companies have been competing to develop the most ...
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Bloomingdales International Cu"AT BLOOMINGDALE'S, WE'RE ALWAYS AT YOUR SERVICE"
Bloomingdale’s is successful because they have positioned themselves in the retailing market, by offering unique merchandise from around the world, targeting a affluent, educated group of patrons aged between 35-55 years, and focusing on ...
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It And RetailingE-commerce is the buying and selling of products and services by both businesses and consumers over the Internet. Such practices have exploded over the last year as security has improved with more and more consumers now buying goods and services online. This coupled with the computer revolution of ...
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Web Advertising, not to mention the Internet itself, finds itself in a stage of relative infancy and therefore provides marketers with novel challenges and situations which need to be dealt with caution . The realm of is unchartered terri tory! In terms of South Africa, the country finds itsef somewhat behind ...
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Internet Applications In BusinessThe Benefits of Businesses that use the Internet
Almost all national retail organizations today have an Internet site where anyone can place an order. Most are even able to accept credit card payment for instant processing of your order. In fact, there are some companies that accept orders ...
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SWOT NewellSWOT Newell …. Prior 1998 Merger
Strengths
Weaknesses
Diverse Product Range
Globalization
Collaboration
Customer Service
Company Reorganization
Lack of Organic Growth
Inventory Rises
Opportunities
Threats
Develop Partnerships
Strategic Account Management
Reliance on a Few ...
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Banking And The EconomyBanking is one of the most influential factors on the economies of today’s society. As with everything these days, technology is changing where, when and most of all, how we do things, specifically banking and other related financial transactions and arrangements such as mortgages, etc.
Recently, ...
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